Privacy Policy

Last updated: July 2025

At PhotoToLife, we deeply respect your privacy and are committed to protecting your personal information and cherished photos. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application and website.

1. Information We Collect

1.1 Photos and Content

• Photos you upload to create videos
• Generated video content
• Project names and descriptions you provide
• Optional prompts or instructions for video generation

1.2 Account Information

• Email address (for account creation and support)
• Display name or username
• Account preferences and settings
• Purchase history and credit balance

1.3 Usage Information

• App usage patterns and features used
• Device type and operating system
• Crash reports and error logs (anonymized)
• Performance metrics for service improvement

1.4 Information Shared with Third Parties

• Authentication and account management via Supabase.
• Payment processing and purchase management via RevenueCat.
• Temporary access to uploaded images for video generation via FAL.AI.

2. How We Use Your Information

2.1 Core Service

• Processing your photos to generate videos
• Storing your projects and video library
• Managing your account and credit balance
• Providing customer support

2.2 Service Improvement

• Analyzing usage patterns to improve app functionality
• Fixing bugs and technical issues
• Developing new features based on user needs
• Ensuring app security and preventing misuse

3. Data Storage and Security

3.1 Where Your Data is Stored

• Photos and videos are securely stored on encrypted cloud servers
• Account information is stored in secure databases
• All data is encrypted in transit and at rest
• We use industry-standard security measures

3.2 Data Retention

• Your photos and videos remain in your account until you delete them
• Account information is retained while your account is active
• Backup copies may be retained for up to 30 days after deletion
• Usage analytics are anonymized and may be retained longer for service improvement

4. Sharing and Disclosure

4.3 Third-Party Services

We use trusted third-party providers, including Supabase, RevenueCat, and FAL.AI, to support our service. These providers have limited access to certain personal information only as necessary to perform their services and are obligated not to disclose or use it for any other purpose.

4.1 We Do NOT Share Your Photos

Your personal photos and generated videos are never shared with third parties, sold, or used for any purpose other than providing our service to you.

4.2 Limited Information Sharing

We may share non-photo information only in these limited circumstances:

• With service providers who help us operate the app (under strict confidentiality agreements)
• When required by law or to protect our rights
• In anonymized, aggregated form for research or business purposes
• With your explicit consent

5. Your Rights and Controls

5.1 Access and Control

• View and download all your photos and videos
• Delete individual projects or your entire account
• Update your account information and preferences
• Request a copy of your personal data

5.2 Data Deletion

• You can delete individual photos, videos, or projects at any time
• Account deletion removes all your data from our systems
• Deleted data is permanently removed within 30 days
• Contact us if you need assistance with data deletion

6. Children's Privacy

PhotoToLife is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of PhotoToLife after changes constitutes acceptance of the updated policy.

8. International Users

Our third-party service providers (Supabase, RevenueCat, and FAL.AI) may store data in various jurisdictions. By using PhotoToLife, you consent to this transfer and processing of your data in accordance with this policy.

PhotoToLife is operated from the United Kingdom. If you are using our service from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK where our servers are located.

9. Contact Us About Privacy

10. Legal Basis (GDPR)

For users in the European Union, we process your personal data based on:

• Contract: To provide the PhotoToLife service you've requested
• Legitimate Interest: To improve our service and prevent misuse
• Consent: For optional features or communications (which you can withdraw at any time)

Your privacy matters to us. We're committed to keeping your memories safe and secure while providing you with the best possible experience in bringing your photos to life.